Terms of Service
Last Updated: March 15, 2026
1. Acceptance of Terms
By accessing or using What's Local (www.seekwhatslocal.com), you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our website or services.
2. Event Bookings, Payments, and Refunds
Our platform allows users to discover local events. Some events are hosted and ticketed directly on our platform, while others are linked to external websites. The following rules pertain to **events that are hosted and ticketed directly on What's Local**:
- Purchasing Tickets: By purchasing a ticket for a paid event on our platform, you agree to pay the stated price. Payments are processed securely via our third-party provider, Stripe.
- Refund Policy: For paid events hosted on What's Local, you are eligible for a 100% refund if you cancel your booking more than 24 hours before the event start time.
- Late Cancellations: If you cancel within 24 hours of the event start time, you will not receive a refund. However, you may transfer your ticket to another person or keep the ticket value as credit in your account for future use.
- External Events: Events listed on our site that link out to external websites or third-party ticketing platforms are governed by the refund and cancellation policies of those respective sites. What's Local is not responsible for transactions or refunds for external events.
3. User Conduct
When using our platform, whether submitting brand nominations, event postings, or attending events, you agree to:
- Provide accurate and truthful information.
- Respect the intellectual property and rights of others.
- Not engage in any fraudulent, abusive, or illegal activity.
- Ensure that any content you submit does not violate any laws or regulations.
4. Intellectual Property
The content, design, logo, and original text on What's Local are owned by us and are protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of our website without our prior written consent. The content submitted by brands and event hosts remains their respective property, licensed to us for display on the platform.
5. Limitation of Liability
What's Local strives to provide accurate and up-to-date information regarding local events and brands. However, we cannot guarantee the complete accuracy or reliability of all user-submitted content. We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website, attendance at listed events, or interactions with listed brands.
6. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after any changes indicates your acceptance of the updated terms.
7. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: hello@seekwhatslocal.com